MYCiTYLED treats customer privacy as important and respects and guard’s customer’s rights. We only collect information from you to ensure your orders are placed successfully on this website. Appropriate measures are in place to keep your personal information confidential and we do not share or pass on information except where it may be necessary to do so to ensure your order can be fulfilled. We guarantee that our customer database will not be sold or marketed for any reason whatsoever to third parties.
Below is an explanation of how your information is gathered, used, and shared.
WHAT INFORMATION DO YOU NEED FROM ME?
MYCiTYLED may collect your personal information, which includes your identification and contact details such as your full name, email address etc.
At checkout/point of sale we will need your delivery details such a billing and shipping address, and customer payment particulars such as your credit card number. Personal Information is protected from unauthorized access, loss etc.
WHAT IS MY INFORMATION USED FOR?
All personal information gathered are collected for one reason, to deliver the ‘best possible’ service to our online customers.
Payment and delivery information is collected to fulfill your order and process your transaction. We aim to offer our online customers easy check out services and shipping procedure.
IS MY INFORMATION USED WITH THIRD PARTIES?
No, we do not trade any personal information that is acquired through your interaction with this website to any third parties. MYCiTYLED will only disclose personal information to third party suppliers to provide services to which our online customers have agreed to receive, such as shipping, billing and any other related functions to help process your order. For example your postal details, name and contact number may be disclosed to PosLaju as part of the shipping process.
HOW DO I CONTACT?
Please allow 24 hours for one of our customer representative to get back to you.